Serval

AI-native ITSM for modern teams

  • Software
  • Radical Investment 2025

Founders

jake serval

Jake Stauch

alex serval

Alex McLeod

Serval is reimagining IT service management with an AI-native architecture that automates enterprise workflows using a dual-agent system that separates tool creation and execution.

Founded by Jake Stauch and Alex McLeod, who led Product and Engineering at Verkada, Serval was born from deep empathy for the pain points IT leaders face in automating workflows at scale.