We are excited to announce Radical Ventures’ latest investment: we are leading a $3.1 million seed round in BirchAI, a Seattle-based startup that recently spun out of the Allen Institute for AI (AI2).
BirchAI is building a cutting-edge natural language processing (NLP) solution to automate call centre activity in healthcare, with an initial focus on pharmaceutical, insurance and medical device customers. These sectors spend tens of billions of dollars annually on call centres whose operations remain largely manual, frustrating and ineffective for patients and customers.
Though still at the seed stage, BirchAI is already seeing remarkable market pull, with multiple Fortune 500 companies signed up as customers.
CTO/cofounder Yinhan Liu, one of the industry’s foremost NLP researchers, leads BirchAI’s technical team. Previously at Facebook AI Research, Yinhan was the lead author on the RoBERTa and BART papers, among the most essential models in NLP today.
We are delighted to be investing alongside AI2, leading healthcare VC Flare Capital Partners, and Washington Research Foundation. Our Bay Area-based Partner, Rob Toews, led the deal for Radical and will join the BirchAI board.