Michael Chime
Neal Soni
Dylan Gleicher
Prepared has built an AI-powered platform that transforms how 911 centers handle critical calls. The company’s comprehensive solution provides real-time transcription, instant translation across any language, intelligent dispatch assistance, automated non-emergency triage, and quality assurance analytics.
Prepared’s platform enables callers to send photos and video footage directly to 911 centers, giving first responders critical visual context before they arrive on scene. The system’s AI-powered translation capabilities reduce emergency response times from 15+ minutes to just minutes by eliminating wait times for interpreters. Advanced AI summarization ensures no critical details are missed during high-stress situations, while improving employee retention in an industry plagued by high turnover and burnout.
Currently deployed across more than 1,000 emergency call centers in the United States, including major cities like Las Vegas, Nashville, and Baltimore, Prepared is building toward a vision of near-fully autonomous emergency response systems. The platform leverages AI to handle routine tasks and eliminate friction, allowing human responders to focus on the judgment, instinct, and compassion that define life-saving emergency work.