Ground-breaking NLP for customer support

FOUNDERS

Kevin Terrell

Sumant Kawale

Yinhan Liu

INDUSTRY

Healthcare

MILESTONE

Radical Investment 2022

In many sub-sectors of healthcare, front-line phone-based customer support teams are staffed by clinically or otherwise highly trained employees. The BirchAI team brings extraordinary technological depth and industry experience to support the summarization and categorization of customer calls, delivering cost savings and efficiencies. AI technology of this nature unlocks insights that will fuel strategic product and business decisions for its customers.


BirchAI’s world-class AI team is led by its co-founder and CTO Yinhan Liu. Prior to BirchAI Yinhan was a star researcher at Facebook AI Research (FAIR), where she was lead author on some of Facebook’s most important work in NLP, including the well-known RoBERTa and BART papers. Yinhan is responsible for building BirchAI’s NLP technology from the ground up, allowing for accurate language documentation and summarization at a greater scale.

Founders

Tamer Mohamed
Sam Wadsworth
Simon Beyer

Founders

Kevin Terrell
Sumant Kawale
Yinhan Liu

Founders

Himanshu Gupta
Max Evans

Founders

Aidan Gomez
Nick Frosst
Ivan Zhang

Founders

Pieter Abbeel
Peter Chen
Rocky Duan
Tianhao Zhang

Founders

Alexandre Robicquet
Emile Contal
Sebastian Thrun

Founders

Evan Feinberg
Ben Sklaroff

Founder

George Sivulka

Founder

Kay Giesecke

Founder

Ann Garnier

Founders

Jonny Dyer
Dan McCleese
Pascal Stang
Paul Day
Reuben Rohrschneider

Founders

Awais Ahmed
Kshitij Khandelwel

Founders

Ramtin Attar
Reza Nasseri

Founders

Rishi Nayyar
Harsh Nayyar

Founder

Benjamin Schmidt

Founder

Corey Gross

Founders

Tomi Poutanen
Dr. Muhammad Mamdani
Mara Lederman

Founder

Ben Nashman

Founders

Jae Lee
Aiden Lee
SJ Kim
Soyoung Lee
David Chung

Founders

Charles Fisher
Aaron Smith
Jonathan Walsh

Founders

Martin Snelgrove
Darrick Wiebe

Founder

Raquel Urtasun

Founder

Christian Weedbrook

Founders

Richard Socher
Bryan McCann

© 2022 Radical Ventures Investments Inc.